Corrections

Sites that publish numbers get some of them wrong. What matters is what happens next. If a figure here disagrees with the ATO, a state or territory revenue office, or Services Australia, we want to know.

Reporting an error

Email [email protected]. A report is worth sending even if you only have some of the following, but these four things make it actionable:

• The page address (the full URL), and the tax year selected if the page has a year selector.
• The inputs you used — the figures you entered and any options you chose.
• The result the page gave you.
• What you expected instead, and why — ideally the ATO page, revenue office schedule, determination number, or legislation reference that says otherwise.

You do not need to be certain, and you do not need to be an accountant. “This looks wrong to me and here is the government page I was reading” is a good report.

What happens next

1. We reproduce it. Your inputs are run through the live page to confirm the output. If we cannot reproduce it, we tell you rather than leave you waiting.
2. We verify against the official source. The disputed rule is re-read at the ATO, the relevant revenue office, or the legislation — never settled by checking how another calculator behaves. This step decides the outcome.
3. We fix it, with a test. A confirmed error becomes an automated test asserting the correct answer, then the fix that makes it pass, so the same defect cannot come back unnoticed.
4. We look for the same error elsewhere. A wrong figure is rarely in one place — it tends to also sit in an article, a summary, or a related calculator.
5. We publish and reply. The correction goes live and you are told what we found, including when the original figure turned out to be right.

What we commit to

• Material corrections are noted on the page rather than made silently. Where a published figure was wrong in a way that could have changed a reader's decision, the page says it was corrected. Typos, wording, and layout are fixed without a note.
• Verified errors are corrected promptly. Where a fix will take longer, the affected result carries a warning in the meantime rather than continuing to show a number we know to be wrong.
• Substantive pages show when they were last reviewed, and that date comes from the page's own revision history rather than being typed by hand.
• Reports are answered — including the ones that turn out to be mistaken, which usually mean a page explained something badly and is itself worth fixing.

What this page is not

This is a policy about the accuracy of published calculations and guidance. It is not a channel for advice about your own tax position: a report that a calculator disagrees with your accountant is welcome and will be checked, but the reply will be about the calculator, not about your return. AusTax Tools is not a registered tax agent and does not give personal tax advice — see our Disclaimer.

Related pages

• TaxTools Network corrections policy — the network-wide policy this page follows
• Methodology & Sources — where each figure comes from and how often it is reviewed
• Editorial Policy — sourcing standards and review process
• Contact — the same address, for anything else